Sunday, November 07, 2004

red diamond Transforming Computer Jargon into Visual Help

I love to help people with their computers. I also love to solve problems.

The current state of computer 'online' help is a problem. Wouldn't you agree? Users have given up on using the help-menu in software applications. The typical complain goes:

1) I can't find what I'm looking for!
2) If I find something, I have a hard time understanding the prose!

I set out to solve this problem by creating visual help.

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